Reference

shabby247 Privacy Policy for India accounts

shabby247 keeps your account, UPI, Paytm, PhonePe and Google Pay privacy choices in one clear policy, with access depending on local law and available where local law permits.

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shabby247 shabby247 Privacy Policy for India accounts
CONTACT ROUTES

Three ways to contact our privacy team

Privacy requests work faster when your message includes the account email or mobile number you used, the payment reference if the question relates to UPI, Paytm or PhonePe, and the privacy action…

Email privacy desk Use the privacy email shown in your account area for correction, deletion or access requests. Add your account email, mobile number and clear request type so we can route it without asking the same details again.
Account chat path When you are signed in, open chat and choose privacy or account data as the reason. This helps us connect the request to your account record while keeping sensitive payment details out of the chat window.
Security request check For account takeover concerns, tell us what changed, when you noticed it and which payment method was affected. We may pause selected privacy actions until we confirm the request came from you.
ACCOUNT CARE

Six privacy controls around your account

Our privacy work is built into account access, wallet records, cookies and support handling. We separate details needed for identity checks from routine lobby activity, and we limit internal access to teams…

Data collection limits

We collect account, device, payment and support details only when they help us run access, protect the wallet, meet legal duties or respond to your request. Optional fields are treated separately from required checks.

Cookie use

Cookies help keep you signed in, remember language choices and spot unusual session activity. Analytics cookies are used to understand page use, not to sell your account profile to unrelated advertisers.

Account security

Login records, device signals and failed access attempts help us detect suspicious changes. If a password or mobile number is altered, we may add verification before processing privacy actions.

Retention periods

Account and wallet records are kept for operational, legal, tax and dispute needs. When a record is no longer required, we delete it, anonymise it or keep it in a restricted archive.

Service partners

Hosting, payment, fraud screening and support partners may process limited fields for us. We share the minimum needed for the task and do not permit unrelated use of your account data.

Change requests

You can ask to correct profile details, update contact choices or understand how a decision was made. We verify the requester first, then answer through the channel linked to your account.

Privacy questions before you open account

These answers focus only on how the privacy policy applies to your account data, cookies, payment records and contact choices. If a privacy point depends on local law, we will explain the rule that applies to your request and the account status connected with it.

We collect details you provide, such as name, mobile number, email, login data, wallet activity and support messages. Device data and location signals may be used for security checks and legal access decisions.

Payment records are kept to confirm deposits, process withdrawals, resolve disputes and meet legal duties. We do not store unnecessary payment secrets, and we restrict payment references to wallet, risk and support teams.

Yes. Send a request through the privacy contact path in your account area. We will verify that the request is yours, then share the account data we can provide under applicable law.

Yes, but we may ask for verification before changing contact details. This protects your account from another person trying to redirect privacy messages, password resets or wallet alerts.

Cookies are used for login sessions, security checks, language settings and page measurement. Some cookies are essential for account access, while others help us understand where policy pages need clearer wording.

We share limited data with service partners that help with hosting, payment processing, fraud checks or customer support. We may also disclose records when required by law or a valid authority request.

If you no longer want us to process a privacy request, contact the same channel and mention the earlier ticket or message. Some records may still be retained where legal or dispute duties require it.