Reference

Legal Terms Before You Join

Our Legal page sets out the rules that apply when you open an account, use the lobby, manage your wallet and contact support through shabby247.

India account termsPrivacy handlingCookie useWallet recordsLocal law applies
shabby247 Legal Terms Before You Join
CONTACT ROUTES

Three Ways To Raise Legal Questions

Legal requests need the right route so we can read them, verify the account and reply with useful next steps.

Account legal help Use the in-account help option when you need clarity on terms, account status or access. We can match the request to your profile faster because the message starts from your signed-in session.
Wallet record query For UPI, Paytm, PhonePe or Google Pay concerns, share the transaction reference, time and amount shown in your app. We compare those details with wallet logs before giving a legal response.
Privacy request email If you want to ask about personal data, cookies or account records, write from the email linked to your account. We may request identity checks before changing, sharing or deleting records.
DATA CARE

How We Handle Legal Requests

Legal handling is tied to account safety, accurate records and clear replies. We keep only the data needed to run the account, process wallet actions, meet legal duties and resolve disputes.

Account data

We store account details you provide, such as your name, mobile number, email and login records. These details help us confirm access, send account messages and respond to legal requests linked to your profile.

Payment records

Wallet entries for UPI, Paytm, PhonePe and Google Pay are recorded with reference numbers, time stamps and status updates. These records help us trace deposits, withdrawals and disputes without exposing your private app login.

Cookie choices

Cookies support sign-in sessions, language settings, fraud checks and page performance. You can adjust browser settings, but some account areas may not load correctly if essential session cookies are blocked.

Security checks

We may use device signals, login history and wallet patterns to spot account misuse. If a legal concern is raised, support can pause sensitive account actions while checks are completed.

Record retention

We keep account and wallet records for the period needed for legal, tax, payment and dispute purposes. When records are no longer needed, we remove or anonymise them through our internal process.

Change requests

You can ask us to correct account details, update contact data or consider deletion where law allows. We may refuse a request if records must be kept for legal or payment reasons.

Common Legal Questions We Receive

These answers explain the legal areas we are asked about most often, including access, data use, wallet records and account changes. They do not replace legal advice for your own location. If your question involves local restrictions, eligibility or a dispute, contact us through the account so we can check the records tied to you.

Access depends on local law and is available only where local law permits. If your location has restrictions, you should not open or use an account there, even if the site loads.

We collect account details you provide, login records, device signals, wallet references and support messages. We use them to run the account, verify requests, process payments and meet legal duties.

We compare the reference number, amount, time and status shown by UPI, Paytm, PhonePe or Google Pay with our wallet log. This helps us answer disputes without asking for app passwords.

Yes, you can request correction of contact details or profile data that is wrong. We may ask for verification first, and some records may remain unchanged if payment or legal records require it.

You can ask us to consider deletion where law allows. Some wallet, identity, dispute and compliance records may need to be retained for a required period before removal or anonymisation is possible.

Cookies help keep you signed in, remember settings and detect unusual account access. You can manage them through your browser, but blocking essential cookies may affect secure account areas.

Use the in-account help route or write from your registered email. Include the issue date, account contact and payment reference if relevant, so we can verify the request before replying.